News Flash

Carrboro Town News

Posted on: April 13, 2022

Local residents express high satisfaction for town services and quality of life in Carrboro

Town Hall BLM web

CARRBORO, N.C. -- Carrboro ranks as a “high performing city” with nearly all (98%) of the residents surveyed rating the Town of Carrboro as excellent or good as a place to live, as a place to raise children (98%), and as a place they feel welcome (96%), according to results from the Carrboro Resident Survey.

white_richardThe Carrboro Town Council received the results from the biennial survey at its April 12 meeting. The status of “high performing city” comes from the national surveying company, which has benchmarking data to compare Carrboro to cities across the country and region.

“I am pleased to see in these survey results that residents rate the quality of life and their satisfaction with services and local government as excellent or good,” Town Manager Richard J. White III said. “This is certainly a great validation of the high-quality services that town employees have continued to deliver despite the challenges presented by the pandemic. We will continue to review the data and feedback to find areas where we can improve services, increase civic engagement, and address quality of life issues in the community.”  

Highlights from Overall Survey Results 

  • Notable high areas of satisfaction are overall appearance of the town (82%), access to parks and green space (80%), and availability of festivals and community events (78%). Notable high areas of satisfaction with town services were public works (91%), fire services (87%), parks and recreation facilities (87%) recreation and cultural programs (83%), and police services (81%).
  • Most important categories of Town services identified by residents were parks and recreation facilities, public works, and police services. 
  • The top three priorities for the Town were identified from importance-satisfaction data as being affordable housing, economic development, and police services.  
  • Residents were asked to prioritize the allocation of funds received through the American Rescue Plan Act (ARPA), the purpose of which is to address the economic fallout from the COVID-19 pandemic. The actions that had the highest levels of support were providing services to disproportionately impacted communities and investing in infrastructure. 

Public Works

In an effort to hear voices from residents who are historically hard to reach, a second survey of residents who live in the town’s Qualified Census Tracts. These tracts have 50 percent of households with incomes below 60 percent of the Area Median Gross Income (AMGI) or have a poverty rate of 25 percent or more. Results from this specialized survey will be used along with other information to identify American Rescue Act Plan (ARPA) funding priorities.

Respondents from these areas of town were more likely to be renters (78% in the QCT as compared to 45% in the overall survey), younger (43% in the QCT are ages 18-34 as compared to 19% in the overall survey) people of color (13.3% are Black, 9.6% Asian and 9.6 % Hispanic in the QCT as compared to 11% Black, 9% Asian and 7% Hispanic in the overall survey), and have less access to the internet (6% reported no access to the Internet in the QCT as compared to 3% in the overall survey.) 

Highlights from QCT Survey Results 

  • Most important categories of Town services were parks and recreation, housing and community, and transportation.  
  • Satisfaction was lower than the overall survey results for ease of walking, adequacy of street lighting and availability of sidewalks.  
  • Residents were asked to prioritize the allocation of funds received through the American Rescue Plan Act (ARPA), the purpose of which is to address the economic fallout from the COVID-19 pandemic. The actions that had the highest levels of support were providing services to disproportionately impacted communities and investing in infrastructure. 

Benchmarking
When Carrboro is compared to communities across the region and the United States, it scores the highest in every comparable category. For example, overall ratings for Carrboro “as a place to live” were 98% for Carrboro, 60% in the Atlantic Region and 50% in the United States. This data was collected from ETC Institute national and regional surveys. The Atlantic Region comprises North Carolina, Virginia, West Virginia, Delaware, Maryland, District of Columbia and New Jersey. 

police services webpublic works


Methodology 
The six-page survey was mailed to a random sample of 2,000 households in Carrboro in December 2021. The goal to obtain completed surveys from at least 400 residents was surpassed when a total of 512 residents completed the survey. The survey mailing was followed up by emails and phone calls inviting responses. To encourage participation, ETC Institute communicated that a VISA gift card would be presented to one of the survey respondents. 

Access the Complete Survey Results 
Survey reports are available for public review at https://townofcarrboro.org/1096/Citizen-Survey-Reports  

Fire Rescue web

 RPCR

Learn more about Town Services
Would you like to learn more about Town of Carrboro services? Come out to Carrboro Day from 1 to 5 p.m. Sunday, May 1. Carrboro Day is an annual event that is traditionally held at Town Commons on the first Sunday in May. This event is about meeting your neighbors, learning about aspects of the Town’s history, connecting with the Town and learning about Town services, and taking a day to celebrate Carrboro! Learn more at http://carrboroday.com/301/Carrboro-Day 

###

Facebook Twitter Email

Other News in Carrboro Town News

Thanksgiving Week Waste Schedule

Thanksgiving Holiday Service Schedule

Posted on: November 18, 2022
Carrboro Town Council Group Photo June 2022

Town Council Update

Posted on: November 16, 2022
shop small logo

Small Business Saturday in Carrboro

Posted on: November 17, 2022
Care to Share Logo

Care to Share Day

Posted on: November 16, 2022
veterans day 2022 web

Town of Carrboro Veterans Day Ceremony

Posted on: November 11, 2022
Carrboro Town Council

Town Council Update

Posted on: November 14, 2022
Carrboro Town Council

Town Council Update

Posted on: October 21, 2022
Carrboro This Week October 17

Carrboro This Week - Oct. 18, 2022

Posted on: October 18, 2022
Carrboro Town Council

Town Council Update

Posted on: October 14, 2022
Leaf Collection

Carrboro Yard Waste Collection Info

Posted on: October 13, 2022
STRI Solar Info Session 10.12.2022

Solar info session offered Oct. 12

Posted on: October 12, 2022
Carrboro This Week- October 10 Slow Down 4 Poetry

Carrboro This Week - Oct. 11, 2022

Posted on: October 11, 2022
firefighter

Fire Prevention Week in Carrboro

Posted on: October 11, 2022
Poet Laureate

Carrboro Announces New Poet Laureate

Posted on: October 10, 2022
Carrboro Town Council

Town Council Update

Posted on: October 10, 2022
Carrboro This Week - October 4 EV Rodeo

Carrboro This Week - Oct. 5, 2022

Posted on: October 5, 2022
Public Works crews cleaning up after Hurricane Ian

Storm cleanup in progress around town

Posted on: October 3, 2022
weather alert

Severe Weather Information for Carrboro

Posted on: September 28, 2022
Photo shows crew working on Stratford Drive to remove old speed tables.

Traffic Calming Improvements Underway

Posted on: September 29, 2022
Carrboro This Week

Carrboro This Week - Sept. 28, 2022

Posted on: September 28, 2022
Circular Logo with Purple Guitar and Green Background

Carrboro Music Festival – This Sunday

Posted on: September 26, 2022
Carrboro This Week Sept 22 2022

Carrboro This Week - Sept. 22, 2022

Posted on: September 22, 2022
solar event web

Virtual solar info session offered Sept. 28

Posted on: September 21, 2022
NAACP Founding Day

Chapel Hill-Carrboro NAACP Founding Day

Posted on: October 4, 2022
Carrboro This Week

Carrboro This Week - Sept. 22, 2022

Posted on: September 22, 2022
Carrboro Town Council

Town Council Update

Posted on: September 19, 2022
groundbreaking1

Carrboro Celebrates Hispanic Heritage Month

Posted on: September 16, 2022
Holiday Parade

Chapel Hill-Carrboro Holiday Parade Returns

Posted on: September 15, 2022
203 Project Update

The 203 Project Update: September 2022

Posted on: September 16, 2022
Carrboro This Week

Carrboro This Week - September 12, 2022

Posted on: September 12, 2022
Carrboro Town Council

Town Council Update

Posted on: September 12, 2022
kiosk with citizen

Stay connected with Town of Carrboro

Posted on: September 8, 2022
Deer Sign

Avoid Collisions with Deer

Posted on: September 7, 2022
Solarize Carrboro Logo

Help to Solarize in Carrboro

Posted on: September 2, 2022
Carrboro Town Council

Town Council Update

Posted on: August 23, 2022
Carrboro This Week

Carrboro This Week

Posted on: June 29, 2022
Carrboro Town Council

Town Council Update

Posted on: June 28, 2022
Carrboro This Week

Carrboro This Week

Posted on: June 21, 2022
Carrboro Town Council

Town Council Update

Posted on: June 20, 2022
Carrboro This Week June 14 2022

Carrboro This Week June 14 2022

Posted on: June 14, 2022
Town Council June 2022

Town Council Update

Posted on: June 9, 2022
Carrboro This Week June 6 2022

Carrboro This Week May 6 2022

Posted on: June 6, 2022
Carrboro Town Council

Carrboro Town Council Update

Posted on: June 6, 2022
Carrboro This Week

Carrboro This Week

Posted on: May 31, 2022
stormwater hotliine

Town Resources for Stormwater

Posted on: May 27, 2022
Carrboro This Week

Carrboro This Week

Posted on: May 23, 2022
Carrboro Town Council

Carrboro Town Council Update

Posted on: May 24, 2022
Carrboro This Week

Carrboro This Week May 16 2022

Posted on: May 16, 2022
Carrboro This Week May 10 2022

Carrboro This Week May 9 2022

Posted on: May 9, 2022
Carrboro Town Council

Carrboro Town Council Update

Posted on: May 6, 2022
Carrboro This Week April 25 2022

Carrboro This Week for April 27, 2022

Posted on: April 27, 2022
Carrboro Town Council

Carrboro Town Council Update

Posted on: April 27, 2022
Carrboro Town Council

Carrboro Town Council Update

Posted on: April 25, 2022
Carrboro This Week web

Carrboro This Week for April 18, 2022

Posted on: April 18, 2022
Carrboro Town Council

Carrboro Town Council Update

Posted on: April 18, 2022
Carrboro This Week (17)

Carrboro This Week for April 11

Posted on: April 11, 2022
Carrboro Town Council

Carrboro Town Council Update

Posted on: April 10, 2022
Carrboro This Week (11)

Carrboro This Week for April 4 2022

Posted on: April 4, 2022
Town Council Live Stream

Town Council Update

Posted on: March 24, 2022
Carrboro This Week March 28 2022

Carrboro This Week for March 28 2022

Posted on: March 28, 2022
Town Council Live Stream

Town Council Update

Posted on: March 24, 2022
Carrboro This Week March 21 2022

Carrboro This Week for March 21 2022

Posted on: March 21, 2022
Council Live Stream

Town Council Update

Posted on: March 21, 2022
Carrboro This Week March 14 2022

Carrboro This Week for March 14 2022

Posted on: March 10, 2022
Council Live Stream

Town Council Update

Posted on: March 11, 2022
Carrboro This Week March 7 2022

Carrboro This Week for March 7, 2022

Posted on: March 3, 2022
Tornado preparedness

Severe Weather Preparedness Week

Posted on: March 7, 2022
Council Live Stream

Town Council Update

Posted on: March 7, 2022
Carrboro This Week March 1

Carrboro This Week for March 1, 2022

Posted on: February 28, 2022
Council Live Stream

Town Council Update

Posted on: February 25, 2022
Carrboro This Week Fb 21 2022

Carrboro This Week Feb. 21, 2022

Posted on: February 21, 2022
Council Live Stream

Town Council Update

Posted on: February 21, 2022
Carrboro This Week Feb 14

Carrboro This Week for Feb 14

Posted on: February 14, 2022
Carrboro This Week Feb 7

Carrboro This Week Feb. 7, 2022

Posted on: February 4, 2022
Council Live Stream

Town Council Update

Posted on: February 4, 2022
Town Council Live Stream

Town Council Update

Posted on: January 31, 2022
Carrboro This Week Jan 31 2022

Carrboro This Week

Posted on: January 28, 2022
WINTER STORM WARNING

Winter Weather Update

Posted on: January 28, 2022
Town Council Special Meeting

Town Council Update

Posted on: January 23, 2022
Town Council

Town Council Update

Posted on: January 18, 2022
Carrboro This Week (11)

Carrboro This Week

Posted on: January 14, 2022
Town Council

Town Council Update

Posted on: January 3, 2022
_R8A0653markerweb

Happy Birthday, Elizabeth Cotten!

Posted on: January 5, 2022
Carrboro This Week

Carrboro This Week

Posted on: January 4, 2022
Town Council

Town Council Update

Posted on: January 3, 2022
Carrboro This Week

Carrboro This Week

Posted on: December 3, 2021