UPDATE for Thursday, July 17, 2025 (10:30 a.m.)
ℹ️ Today, Governor Josh Stein announced a State of Emergency for 13 counties including Orange County to facilitate and support long-term recovery efforts from flooding caused by Tropical Storm Chantal — a move that helps Orange County's requests for disaster relief.
“Tropical Storm Chantal cost some of our neighbors their lives and others their livelihood and property. We must do everything we can to support them as they get back on their feet,” said Governor Josh Stein. “This State of Emergency will help get North Carolinians the support they need and enable the state to seek out potential funding to help communities rebuild.”
https://governor.nc.gov/news/press-releases/2025/07/17/governor-stein-declares-state-emergency-impacted-areas-help-facilitate-tropical-storm-chantal
ℹ️ Storm Recovery Support: Orange County residents who are facing a housing crisis as a result of Tropical Storm Chantal can call 919-245-2800, Monday to Friday 8 a.m. to 5 p.m. to speak with a social workers about local support that may be available. Most resources require financial eligibility determination, and documentation of damage will be needed.
ℹ️ Financial Support from the American Red Cross will be available to qualifying disaster survivors on Friday, July 18 from 2 to 6 p.m. at the Orange County Main Library at 137 W. Margaret Lane in Hillsborough and on Saturday, July 19 from 2 to 6 p.m. at the Drakeford Library Complex, 203 S. Greensboro St. in Carrboro. You may also call 1-800-RED-CROSS for assistance.
Carrboro Fire-Rescue personnel cleaned Downtown Banners that were stored at the Carrboro Public Works Facility that was damaged in Tropical Storm Chantal.
UPDATE for Monday, July 14, 2025 (4 p.m.)
ℹ️ The NC Department of Insurance (NCDOI) will hold pop-up events in affected neighborhoods in Carrboro on Wednesday, July 16.
They will set up in the Weatherhill Pointe neighborhood from 10 a.m. to noon and in the Canterbury Townhomes neighborhood from 12:30 to 2:30 p.m.
The focus of the pop-up is to answer insurance-related questions and to address fraud that follows a natural disaster.
ℹ️ Carrboro Planning, Zoning and Inspections will host pop-up events on Thursday, July 17 in affected neighborhoods. They will be at Weatherhill Pointe from 11 a.m. to 1 p.m. and in Canterbury from 4 to 5 p.m. to answer questions related to permits and inspections.
UPDATE for Friday, July 11, 2025 (8 p.m.)
ℹ️ Community Giving Fund
Orange County, in collaboration with Carrboro, Chapel Hill and Hillsborough, has established a community giving fund to support recovery efforts for Tropical Storm Chantal.
More information: https://www.orangecountync.gov/ChantalFund
ℹ️ Emergency Shelter
Orange County's emergency shelter at Smith Middle School will close at 7 p.m. Saturday, July 12. For general questions about the shelter, call 919-245-6111.
ℹ️ Recovery Assistance Center
In response to the impacts of Tropical Storm Chantal, a Recovery Assistance Center is providing essential services and support to residents affected by Tropical Storm Chantal. The center will operate at the Drakeford Library Complex located at 203 S. Greensboro St., Carrboro, NC 27510 on Saturday, July 12, from 12 to 7 p.m.
Learn more at https://orangecountync.gov/CivicAlerts.aspx?AID=1289
Carrboro's Housing and Community Services Department is providing resources at the Recovery Assistance Center.
ℹ️ Chantal Recovery Assistance and Resources for Carrboro - https://www.carrboronc.gov/3157/Chantal-Recovery-Assistance-and-Resource
ℹ️ Carrboro Ready - https://monkeylink.co/9b7445
UPDATE for Thursday, July 10, 2025 (8 a.m.)
In response to the impacts of Tropical Storm Chantal, Orange County Government will open a Recovery Assistance Center (RAC) today to provide essential services and support to residents affected by Tropical Storm Chantal. the center will operate at the Drakeford Library Complex located at 203 S. Greensboro St., Carrboro, NC 27510. The Recovery Assistance Center will operate Thursday, July 10 through Saturday, July 12, from 12 to 7 p.m.
ℹ️ Flood Watch
A Flood Watch is in effect through 2 a.m. tonight as scattered to numerous showers and storms are expected to develop once again this afternoon and evening. Localized rainfall amounts as high as 2-5 inches are possible. Isolated damaging wind gusts are also possible with any storms. Wet soils mean it won't necessarily take very strong winds to knock down trees and cause power outages.
ℹ️ Response to Neighborhoods Impacted
Town of Carrboro staff visited residents of neighborhoods impacted by flooding, including Canterbury Townhomes and Weatherhill Pointe on Wednesday, July 9. Also on site providing a pot of delicious soup was Susan Evans from Mt. Carmel Baptist Church. The Town of Carrboro is also storing and delivering supplies to residents including boots, bleach, hygiene products and other necessities. Community members interested in volunteering at Canterbury Townhomes may contact HOA President Carolyn Kravechenko at 828-333-1518 or carolyn@kravchenko.work
ℹ️ Solid Waste Collection
Carrboro Public Works crews will continue collecting waste throughout the week. One side loader is currently picking up debris, and a second side loader borrowed from Orange County is expected to be in service soon. Regarding dumpster service, one truck borrowed from Chapel Hill is in service collecting dumpsters at commercial properties and apartment complexes. Bulk waste is also being serviced, thanks to a boom truck borrowed from High Point. All efforts are concentrated on areas hardest hit by flood damage. We thank you for your patience.
ℹ️ Tipping Fees Waived
Orange County Solid Waste is waiving all tipping fees for construction and demolition debris from impacted properties -- effective through Aug. 9. This applies to storm-related debris only. No cost for qualifying loads at Orange County waste facilities.
ℹ️ Chantal Assistance Recovery and Resources
The Town of Carrboro has published a Chantal Assistance Recovery and Resources webpage with continually updated information available to residents impacted. Please check for the latest, and stay informed on social media with the Town of Carrboro, Orange County Government and the National Weather Service.
ℹ️ Chantal Recovery Assistance and Resources for Carrboro - https://www.carrboronc.gov/3157/Chantal-Recovery-Assistance-and-Resource
ℹ️ Carrboro Ready - https://monkeylink.co/9b7445
UPDATE for Wednesday, July 9, 2025 (9 p.m.)
In response to the impacts of Tropical Storm Chantal, Orange County Government is opening a Recovery Assistance Center (RAC) to provide essential services and support to residents affected by Tropical Storm Chantal.
Beginning Thursday, July 10, the center will operate at the Drakeford Library Complex located at 203 S. Greensboro St., Carrboro, NC 27510. The Recovery Assistance Center will operate Thursday, July 10 through Saturday, July 12, from 12 to 7 p.m. The event will take place in the Multipurpose room on the first floor.
The Recovery Assistance Center will serve as a centralized hub, or one-stop shop, where storm survivors can access a variety of recovery resources. These include, but are not limited to:
- Housing resources
- Storm insurance assistance
- Permitting assistance
- Mental health/crisis support services
- Public health services
- Cleanup and debris removal guidance
- Assistance from state and nonprofit recovery partners
County staff, local nonprofits, and volunteer organizations will be on hand to assist residents and connect them to recovery programs. Language interpretation services will be available on site.
- Residents do not need to bring any documentation.
- Residents who live in northern Orange County who need transportation can call 919-245-2656 to arrange a ride.
- For ongoing updates and storm recovery information, visit www.readyorange.org.
UPDATE for Wednesday, July 9, 2025 (8:30 a.m.)
The latest weather briefing was released this morning by the National Weather Service, and it includes significantly more rain than previously expected. Central NC can expect to see scattered to numerous showers and storms that will be capable of strong wind gusts and torrential downpours. Localized rainfall amounts of 2 to 5+ inches will be possible anywhere across the Piedmont of central NC.
A Flood Watch is in effect from 2 p.m. Wednesday through 2 a.m. Thursday. As soils are still saturated, there is the increased possibility of flash flooding and trees falling.
Solid Waste Collection and Drop-off
The Orange County Solid Waste & Recycling Center at 1518 Eubanks Road will be open until noon today (Wednesday, July 9) for residents to bring debris from flooding.
Carrboro Public Works will continue circulating through neighborhoods on Wednesday, July 9, to collect bulky items and other waste from residential neighborhoods.
Items that can be left at the curb are:
- Construction demolition, sheetrock, paneling, wood trim, insulation, carpet etc.
- Furniture wood or plastic
- Clothing, curtains, other textiles
Please put in separate piles:
- Electronics, TV
- Metal Furniture
- Metal Appliances
UPDATE for Tuesday, July 8, 2025 (9 a.m.)
The Town of Carrboro Public Works Department continues efforts to recover from the devastating flooding that took place on Sunday evening into Monday morning. Public Works crews will start collecting the regular Monday trash collection route today.
Solid Waste Collection Update Tuesday, July 8
- Residential solid waste collection resumes TODAY (Tuesday, July 8) with the regular Monday collection route using one side loader truck.
- Dumpster collection resumes TOMORROW (Wednesday, July 9) with thanks to Chapel Hill for providing a front loader truck to assist.
- Staff continues to locate resources to fill other solid waste truck fleet needs.
We appreciate your patience as we work to return to full service on Solid Waste Collection and all other services provided to the community by Public Works.
Please note that trash collection will be delayed or operating with reduced services as the Carrboro Public Works Department copes with damages to its public facility and fleet. Public Works lost five of seven of its solid waste trucks, approximately 90% of equipment and 60% of passenger vehicle fleet.
Your patience is appreciated. The fleet shop crew was able to get one side loader back in service and that truck will begin collection of residential solid waste today, beginning with the regular Monday collection route. The staff continues to locate resources to fill other solid waste truck fleet needs.
Local Police Patrols
You may notice Carrboro police driving Orange County Sheriff's Office and other agency vehicles. Thanks to neighboring agencies for loaning vehicles to the Carrboro Police Department following damages to Carrboro Police vehicles that were parked in the Public Works yard that was severely flooded.
Carrboro Leadership Messages Community
Watch the video at https://www.youtube.com/shorts/FoLDY6DO7a0 as Carrboro Leadership (Town Manager Patrice Toney, Fire Chief Will Potter, Public Works Director Kevin Belanger and Police Chief Chris Atack) answered questions of local media on Monday, July 7, 2025, following impacts from Tropical Storm Chantal. We also visited severely impacted neighborhoods (including Canterbury Townhomes and Weatherhill Pointe) to check in with residents experiencing severe flood damage.
Damage Assessments
Town of Carrboro Planning, Zoning, and Inspections personnel are working with Fire personnel to conduct damage assessments in affected properties. Please report non-emergency storm damage to Orange County Government at https://monkeylink.co/821d66 The data will be shared with the National Weather Service and helps to determine if there are areas that may need more assistance. Make reports at https://crisistrack.juvare.com/public/orangeNC/citizenRequest.html
Electrical Concerns
- If possible, remove power from the structure or cut the main breaker off. This will reduce electrical accidents. ( If unsure how to disconnect power call an electrical contractor for assistance. )
- If the structure was flooded and still has electrical power use only GFCI protected outlets! ( the remaining circuits should be cut off)
- Have your home evaluated by an electrician.
Other Concerns
- Bacteria from flood water can be present in the home and other surrounding areas.
- When walking around pay attention to sharp debris in and around the property.
- All discarded debris should be placed at the curb, avoid blocking fire hydrants, electrical power line access, drainage culverts.
Repairs to the Home
- Start with a permit, residential or commercial renovation due to storm damage.
- Make sure electrical power has been disconnected from the structure, or at least the areas that need repairs.
- Cut dry wall one foot above water line and remove for evaluation and repairs.
Crisis Cleanup
If you need help cleaning up damage from Tropical Storm Chantal, call 910-218-1569. Crisis Cleanup will connect you with volunteers from local relief organizations who may be able to assist with muck out, trees, tarping, and debris removal. Learn more at https://monkeylink.co/244971
Donations and Volunteering
The Town of Carrboro and partner agencies are not accepting donations. Material donations can quickly overwhelm resources, as it takes personnel and space to receive, sort, store, and distribute donations. Anyone interested in donating should consider donating cash to a trusted nonprofit organization. Cash is flexible, fast, and allows the organizations to focus their efforts on meeting the highest priority needs.
Emergency Management will be working with Voluntary Agencies Active in Disaster (VOADs) to help residents across Orange County begin the recovery process. These organizations are equipped and trained to support mucking/gutting flooded homes, clearing debris, etc. Anyone interested in supporting the community look at volunteering with these organizations. Learn more: https://www.ncvoad.org/how-to-help/
Message about Water Safety
OWASA wants to reassure customers that your tap water is safe to drink! Carrboro is not under a boil water advisory, so you may use your tap water as you normally would.
- OWASA’s water remains safe to drink across the service area.
- Avoid contact with surface water (including creeks and streams), as we work to stop and repair sewer line breaks in the community.
If you have any questions about water quality or safety, contact the OWASA Water Treatment Plant Lab at 919-537-4228.
Candidate Filing
The Orange County Board of Elections will be open until 5 pm on Tuesday, July 8, ONLY for candidate filing. All other services are suspended until power is restored. Candidate filing for the Towns of Carrboro, Chapel Hill, and Hillsborough; Cities of Durham and Mebane; and the Board of Education for Chapel Hill - Carrboro City Schools runs through Friday, July 18 at noon. More information at https://www.orangecountync.gov/2728/Filing-for-Office
UPDATE for Monday, July 7, 2025 (12:30 p.m.)
The Town of Carrboro will hold a Media Availability at our Public Works Yard, 100 Public Works Drive, Carrboro, NC 27510 for 2:30 p.m. today (Monday, July 7).
The Carrboro Public Works Facility is devastated from flooding, including offices, the public works fleet of vehicles, and numerous police vehicles. Reporters will need to be permitted into the area after showing press passes.
Presenting information will be Town Manager Patrice Toney, Fire Chief Will Potter, Public Works Director Kevin Belanger, and Police Chief Chris Atack.
Update from Orange County, NC -- Orange County Opens Emergency Shelter in Response to Flooding from Tropical Depression Chantal
Following 5–9 inches of rainfall across Orange County and the surrounding area from Tropical Depression Chantal, significant flooding has been reported, prompting Orange County Government to open an emergency shelter for displaced residents. Fifty-nine residents sought shelter at the Seymour Center (a temporary reception site) in Chapel Hill during the overnight hours.
Beginning 12:00 p.m. on Monday, July 7, a public shelter will open at Smith Middle School, located at 9201 Seawell School Rd, Chapel Hill, NC. Residents who have been displaced or are unable to safely remain in their homes are encouraged to seek refuge at the facility.
Pets are welcome, but certain guidelines apply:
- Pets may be housed in a separate area from their owners.
- Residents must bring proof of full vaccination for their pets.
- A photo of the owner with the pet is required.
- Please bring a supply of your pet’s food.
Transportation assistance to the shelter is available through Orange County Public Transportation. Residents in need of a ride can call 919-245-2004. For residents in the Chapel Hill area, call Chapel Hill Transit at 919-968-2743 for transportation assistance.
As of Monday morning, more than 17 roads remain closed due to flood damage, with multiple reports of damage to roads, structures, and bridges. Orange County Emergency Services is urging all residents to stay off the roads unless travel is absolutely necessary.
Residents are asked to report non-emergency storm damage via the county’s online tool:
If you have questions about the shelter, call 919-245-6111.. For official updates and further instructions, visit the Orange County NC Government website at readyorange.org. Sign up for OC Alerts at ocalertsnc.com .
Town Manager Patrice Toney assesses damages at the Carrboro Public Works Facility.
UPDATE for Monday, July 7, 2025 (1:45 a.m.)
The Seymour Center at 2551 Homestead Road, Chapel Hill, is open overnight as a storm reception center, with Orange County staff on site to assist displaced residents.
A State of Emergency has been declared for Orange County, NC. Excessive rainfall from Tropical Depression Chantal has caused widespread flash flooding across much of the county. Numerous water rescues and evacuations are underway in low-lying areas. A Flash Flood Warning is in effect for Orange County until at least 2 a.m., Monday, July 7.
Residents in flood-prone or low-lying areas should move to higher ground immediately. Do not wait.
Never drive through flooded roads — TURN AROUND, DON’T DROWN.
Be sure to sign up for OC Alerts, the public alert and warning system for Orange County at https://www.orangecountync.gov/650/Disaster-Emergency-Preparedness
UPDATE for Sunday, July 6, 2025 (8:30 p.m.)
The Town of Carrboro Public Safety asks everyone to please stay off the roads unless absolutely necessary this evening. A Flash Flood Warning is in effect for Orange County until 1:15 AM, Monday, July 7. Remember to never attempt to walk or drive through flood waters. Turn around, don’t drown.
Be sure to sign up for OC Alerts, the public alert and warning system for Orange County at www.readyorange.org
INFORMATION AND RESOURCES
Weather Information
Check for news and weather updates at https://www.weather.gov/rah/
Carrboro Ready
Access emergency information from agencies serving Carrboro at https://www.carrboronc.gov/2633/Emergency-Resources-Carrboro-Ready
Emergency Notifications
If you experience flooding:
- Seek higher ground
- Do not walk through moving water. If you have to walk in water, walk where the water is not moving.
- Do not drive through flooded areas. (If you find yourself in floodwaters, leave your car and move to higher ground if you can do so safely.)
Reporting Flooding
Just as crews check for issues on public property, residents can help ensure the drainage systems in their yards and neighborhoods continue functioning properly during and after a storm.
Reporting Power Outages
A power outage is NOT an emergency. Please call your local power company to report an outage. To report any life-threatening emergency, call 911.
Duke Energy - https://www.duke-energy.com/outages ;
Piedmont Electric
- Call 800-449-2667 or 800-222-3107.
- Voice instructions will direct you through the system.
- Online: https://pemc.smarthub.coop/Login.html Text “pemc” to 800-222-3107. Then text “#out” to report an outage. For outage updates, text “#status”.
###