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An Update on the DO NOT USE OWASA Water Advisory

The Town of Carrboro is coordinating with OWASA, Orange County Emergency Management, Orange County Health Department, and the Town of Chapel Hill to coordinate communication, supplies, and other preparations in relation to the DO NOT USE advisory from OWASA and the Orange County Health Department. 


Mayor Lydia Lavelle has issued a State of Emergency for the Town of Carrboro due to a water shortage for Orange Water and Sewer Authority (OWASA) customers.  A State of Emergency for the Town of Chapel Hill and Orange County have also been issued. 

At this time, the Town of Carrboro Emergency Operations Center (EOC) and Orange County EOC are activated.

Carrboro Fire Rescue Department (CFRD) has contacted high risk locations with non-ambulatory persons to determine their needs and assist and securing necessary provisions including water and bathroom facilities. 

Carrboro Police Department (CPD) and CFRD have canvassed restaurants in town to notify of the DO NOT USE advisory.  All restaurants and hotels served by OWASA and inspected by the OC Health Department are ordered closed by the Orange County Health Director.

CFRD is coordinating with Orange County Emergency Management to arrange supplies including bottled water for residents at this time.  The Town will provide further information as it becomes available.

Several local citizens have also volunteered to assist with delivery.
At this time, continue to follow OWASA’s order of DO NOT USE and DO NOT DRINK until further notice.

The current timeline for the DO NOT USE advisory is 24-48 hours.  Updates will be provided as soon as they are available.

There is a public information hotline set up for residents to call- 919-245-6111
Additionally, resident can text OWASAWATER to 888777 to receive periodic text updates. 

The most up-to-date information will be posted here: http://www.orangecountync.gov/residents/owasa_information.php 

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